Shared Users can receive and answer alerts, view live videos and recordings, and modify their personal alert settings. With Shared Users, you can share device access with others without sharing your login credentials. You can also download the videos to your device and share them with your family or friends by sending them the video file. For example, you can add Shared Users to your account who can view and download video recordings.
We have settings and features that put you in control of who can view your videos. AWS also encrypts videos stored in AWS for additional data protection. In addition, your data is protected with both TLS (Transport Layer Security) and SRTP (Secure Real-time Transport Protocol). If you use cloud storage, data is encrypted between your eufy devices and AWS (Amazon Web Services).
#Eufy doorbell cloud storage software#
You need to use eufy software and be logged in to your account to view the videos. Your videos are stored locally and secured with AES encryptions by your eufy devices. We are committed to keeping your personal data safe. You can access and view your stored videos, download them, and delete them via the eufy Security app and the eufy Security Web Portal. *24/7 continuous recordings cannot be downloaded.ģ.How can I access and view my recordings? After the download, you have the option to share those videos. Your videos can be downloaded* as a decrypted file from your local storage to a device such as a computer or a phone using your eufy Security account. Your videos will be automatically and permanently deleted from our servers based on the storage period of your plan.
If you have subscribed to our cloud storage service, your videos will be securely stored in the cloud and can be deleted anytime. 1.When does eufy record or store my videos?Įufy records and stores videos locally when your device detects motion.
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